Why is the price monthly instead of one big number?
Your monthly plan covers the website, hosting, security, maintenance and a set number of routine content updates. Each plan lists its monthly allowance. Larger additions or work beyond that allowance are quoted for your approval before work starts.
What is the twelve-month term actually for?
It is how the setup fee is waived. Foundation costs $400 up front and stays month to month. On every plan above it we absorb that cost and ask for twelve months instead. Check the arithmetic: Foundation costs $1,108 in the first year and Signature costs $1,068. The lower monthly figure is not the cheaper year.
What happens if I want to leave?
There are no refunds, and service runs through the period you have paid for. We do not charge a penalty, send anyone to collections, or sue over the months remaining on a term.
Who owns the website?
Website ownership transfers to you after twelve paid months.
Who owns the domain?
A domain you already own stays in your name. A new domain purchased for the project is registered to you. The domain remains yours when service ends.
Are there charges that are not on this page?
New pages, new services and work beyond your monthly update allowance are assessed at $95/hour or quoted separately. We explain the cost and start only after you approve it.
Do I have to talk to someone to get a price?
No. Every price is on this page. The call is for deciding which plan fits your business, not for finding out what it costs.
How long does it take to get a change made?
Most routine changes are completed within one business day, and ordinary requests do not wait longer than 72 hours. A new service page or larger addition is priced before work begins.
How do I know whether any of this is working?
We agree what your reporting will measure and how you will receive it during setup. Website visits, submitted forms and phone-link clicks show different activity; a phone-link click does not confirm that a call was completed. Reporting begins after the agreed tracking is connected and checked.